Posted by & filed under Exchange Server.

‘Microsoft Exchange Server’ reported error (0x8004010F) is received when trying to send and receive email on Outlook 2000/2003 with Exchange Server 2003. It occurs when Outlook hasn’t synchronized the offline address book properly, or it has been corrupted or missing.

If the OAB is missing, the server might be pointed to the wrong location of the address book.

  1. Open Exchange Manager
  2. Double-click Servers
  3. Double-click on Server Name
  4. Double-click on Storage Group (Ex. First Storage)
  5. Right-click on it and select “Properties”
  6. Make sure there is a server listed in the box. If not, browse to it.

If the Offline Address Book (OAB) is corrupted, you must rebuild it.

  1. Open Exchange Manager
  2. Double-click Recipients Folder
  3. Double-click Offline Address List
  4. Right-click on it and select “Rebuild”
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